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Monitor how ChatGPT, Gemini and Grok talk about your brand.

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© 2026 BrandGeo. All Rights Reserved.

Terms of Service

Terms governing access to and use of BrandGeo

2026/08/06

Review required: Replace the bracketed operator, governing law, venue, and commercial-policy fields before enabling public registration or paid production traffic. Confirm that the legal contact address below receives mail. This document is not legal advice.

1. Agreement and operator

These Terms are an agreement between you and [legal operator name] ("BrandGeo", "we", "us"). The operator's address is [registered address] and legal notices should be sent to legal@geobrand.co. By creating an account, accessing a paid feature, or using the service, you agree to these Terms and the Privacy Policy.

2. The service

BrandGeo helps teams inspect how selected AI assistants respond to buyer-style questions about a brand. The service may generate prompts, inspect a public website, call third-party model providers, parse sampled answers, store citations, and produce reports or exports.

Results are samples, not official rankings, search-volume measurements, consumer surveys, or guarantees of traffic, revenue, conversions, or search position. Model versions, personalization, network access, citations, location, language, and provider availability can change results. A citation may be unavailable. We may pause a provider or route when it is unavailable or unsafe and will not silently represent one logical model as another.

3. Accounts and workspace security

You must provide accurate account information and keep credentials secure. You are responsible for activity under your account and for ensuring that your users are authorized to submit the websites, prompts, and data in your workspace. Notify us promptly of suspected unauthorized access.

4. Plans, usage, and payment

Plan limits, included models, history, credits, renewal interval, and prices are shown at checkout or in the current pricing configuration. Usage is counted according to the product's published rules. A failed provider task is not treated as a valid answer when the product states so, but operational retries and limits still apply.

Payments are processed by Creem or another displayed payment provider. We store necessary customer, subscription, price, status, and webhook identifiers, not full card numbers. Subscriptions renew until canceled according to the checkout terms. Cancellation, downgrade timing, payment failure grace, refunds, taxes, and any proration are governed by the checkout disclosure and [final commercial policy].

5. User content and permission

You retain rights in content you submit. You grant BrandGeo a limited, worldwide, non-exclusive license to host, reproduce, process, and transform that content only as needed to provide, secure, debug, and improve the service, comply with law, and produce requested reports. You represent that you have the rights and authority to submit it and to permit the requested website inspection and model processing.

6. Acceptable use

You must not:

  • violate law, another person's rights, or a website's access rules;
  • submit malware, credentials, payment data, or unnecessary sensitive personal data;
  • probe private networks, bypass rate limits, evade plan controls, or abuse free quotas;
  • reverse engineer, disrupt, overload, scrape, resell, or impersonate the service;
  • use results to make a claim that the service does not support, including guaranteed ranking, traffic, revenue, or official AI endorsement.

7. Third-party services

The service depends on hosting, storage, email, payment, and AI providers. Their availability, pricing, terms, and output are outside our control. Provider outages, rate limits, model changes, network failures, and inaccurate or missing citations may delay or change a report. You are also responsible for your use of inspected websites and any third-party data you submit.

8. Intellectual property

BrandGeo and its software, interfaces, documentation, trademarks, and templates are owned by us or our licensors. Except for the limited rights expressly granted here, no ownership is transferred. You may use reports generated for your workspace subject to these Terms and the rights of third parties whose content appears in them.

9. Suspension and termination

We may suspend or limit access to protect users, providers, the service, or legal compliance, including for non-payment, abuse, security risk, or excessive load. You may stop using the service or request account deletion. On termination, access to active features ends; retained billing, security, audit, and backup records remain subject to the Privacy Policy and applicable law.

10. Disclaimers and liability

The service is provided on an "as is" and "as available" basis to the maximum extent permitted by law. We disclaim warranties of uninterrupted availability, error-free operation, fitness for a particular purpose, non-infringement, and the accuracy or completeness of third-party model outputs.

To the maximum extent permitted by law, [liability cap and exclusions] apply to claims arising from the service. Nothing in these Terms limits liability that cannot legally be limited, including mandatory consumer rights.

11. Governing law and changes

These Terms are governed by the law of [jurisdiction], and disputes will be heard in [venue], subject to mandatory law. We may update these Terms by publishing a new version with an effective date. Material changes will be notified as required.

12. Contact

Questions and legal notices should be sent to legal@geobrand.co or through Contact.